Local Tech Repair Services in Macon
Local Tech Repair Services In Macon-Bibb County
(478) 366 – 1288
Mon-Fri 9:00am – 5:00pm EST
After Hours: 9:00pm – 1:00am EST
Welcome to
SilverTech
Helpers
your friendly
neighborhood
tech-support team
Serving Macon-Bibb County
(478) 366 – 1288
Mon-Fri 9:00am – 5:00pm EST
After Hours: 9:00pm – 1:00am EST
Who are the SilverTech Helpers?
We are a tight-knit team of tech professionals right here in downtown Macon, committed to providing patient, budget-friendly, and stress-free technical support tailored for older adults and their families.
Our mission? To ensure our Macon seniors feel at ease with their phones, computers, digital security, and more.
What we do
Improve Boot up times and speed up your slow PC
Set up email, printers, smart home devices, and other peripherals for you
Find and remove viruses and spyware on your PC
Troubleshooting software and other internet - related errors
Software & Applications
Medical Alert Devices
TalkBack & VoiceOver
Smart Home Devices
PC, Chromebook, and Tablets
Patching and Updates
Malware and Virus Cleanup
File Recovery & Backup
Hard Drive Defragmentation
VPN Install and Configuration
Browsers and Tracking
Scam Prevention and Response
How we do it
Remote or Virtual Assistance
Get personalized tech support from the comfort of your home with our remote assistance service. Our team is dedicated to patiently guiding you through any tech issues you may encounter.
We’ll communicate in simple terms, avoiding confusing jargon, ensuring you understand every step of the process.
In Person Assistance
Prefer to be hands-off? Schedule an in-person appointment, and let us handle your tech troubles for you. Whether it’s setting up a new device or troubleshooting a stubborn problem, we are here to help.
* Must be located in Macon-Bibb County
How it works
Chat with a Tech Helper
We are standing by waiting to speak with you. No chatbots or robots. We will discuss the issue you are having.
Schedule a Same-Day Session
If we can't solve your issue over the phone, we will send you a link to schedule a remote session. Most sessions can be scheduled the same day.
Connect Remotely
Your Tech Helper will connect to your machine remotely; all you do is sit back and enjoy the convenience.
Check Your Email
Before the session is over you will be sent a secure payment link via email. Use this link to complete payment through Square.
Problem Solved
Enjoy your problem-free PC again.
We have security measures at every step
We never access devices without your permission. All of our Tech Helpers are background-checked, fingerprinted, and based in Georgia. We are locally owned and operated, promoted by word of mouth and referrals only.
We Don't Collect Cookies, Track Your Activity, or Share Your Data in Any Way
We are Registered, Credentialed, and Background Verified
We Offer Secure Payment Gateways and SSL Encrypted Sites
We Use Industry Certified Remote and Virtual Conferencing Tools
Why choose SilverTech Helpers?
As one of Middle Georgia’s newest providers of tech support and training designed specifically for older adults, you can trust our services are secure, affordable, and tailored to your needs.
No Breaking the Bank
Money can be tight, so we offer free remote and virtual quick fixes* for seniors aged 60+. For those with more extensive needs or seeking ongoing assistance, we have affordable one-off services starting from $27 per hour.
Help is a heartbeat away
It’s just like calling up a close friend. Our experienced Tech Helpers are ready to help you set up your technology and get comfortable with it—no question is too big or small.
Visit our FAQs
Get answers before you call. Explore FAQs about SilverTech Helpers’ services, pricing, scheduling, and more.
Having PC Problems?
Improve Boot up times and speed up your slow PC
Set up email, printers, smart home devices, medical alert devices, and other peripherals for you
Find and remove viruses, malware , spyware and annoying popups on your PC
Troubleshooting software and other browser-based issues
Services
Software & Applications
Medical Alert Devices
TalkBack & VoiceOver
Smart Home Devices
PC, Chromebook, and Tablets
Patching and Updates
Malware and Virus Cleanup
File Recovery & Backup
Hard Drive Defragmentation
VPN Install and Configuration
Browsers and Tracking
Scam Prevention and Response
Budget-Friendly and Convenient Service
Remote or Virtual Assistance
Get personalized tech support from the comfort of your home with our remote assistance service. Our team is dedicated to patiently guiding you through any tech issues you may encounter.
We’ll communicate in simple terms, avoiding confusing jargon, ensuring you understand every step of the process.
In-Person Assistance
Prefer to be hands-off? Schedule an in-person appointment, and let us handle your tech troubles for you. Whether it’s setting up a new device or troubleshooting a stubborn problem, we are here to help.
* Must be located in Macon-Bibb County
Why Choose Us?
As one of Middle Georgia’s newest providers of tech support and training designed specifically for older adults, you can trust our services are secure, affordable, and tailored to your needs.
Reason #1: No Breaking The Bank
Money can be tight, so we offer free* remote support for seniors aged 60 and over. For those with more extensive needs or seeking ongoing assistance, we have affordable one-off services starting from $27 per hour.
*Free remote support limited to 1 hour per month
Reason #2: Help is a Heartbeat Away
It’s just like calling up a close friend. Our experienced Tech Helpers are ready to help you set up your technology and get comfortable with it—no question is too big or small.
Reason #3: Free up Quality Time
When you use our services, you can reclaim valuable quality time with your aging relative as we take over all their tech support needs. Enjoy more meaningful moments together and less time spent on technical troubleshooting
Visit our FAQs
Get answers before you call. Explore FAQs about SilverTech Helpers’ services, pricing, scheduling, and more.
I would like a Helper for...
(tap on the image that best describes your situation)
